What are Support Blocks?
Basically, a Support Block is simply an amount of time that you can purchase for assistance. These Blocks allow you to ask for minor updates, tweaks, questions, troubleshooting and other small website issues that may occur.
Support Blocks are paid for in advance and charged by the minute against the balance until your time is exhausted. A monthly statement will be issued documenting time used.
How Do Blocks Operate?
It’s easy, just buy the number of Blocks that you feel will fit your needs and budget. Email me with your task or issue and I’ll take care of it.
All jobs are tracked by the minute and deducted from your Support Block balance. At the end of each month you will receive a statement detailing the work done, the amount of time used and the time remaining in your Block.